Faulty MILWUKEE® hand tools can be replaced or repaired free of charge under a lifetime guarantee should they break during normal usage due to material or manufacturing fault. This excludes hand tools without apparent fault, worn out but still functional, rusty, burnt, abused, modified, transformed, ground, welded, used for other purposes than the normal use, destroyed by neglect or intentionally.
- Lifetime Guarantee is granted by Techtronic Industries GmbH, Max-Eyth Str. 10, 71364 Winnenden, Germany.
- Lifetime is defined as the period of time a tool can be expected to last under normal use and conditions.
- Your dated proof of purchase or sales receipt must accompany all requests and claims under this guarantee coverage.
- In order to assert the guarantee, you must inform the guarantor by contacting your local Authorised Dealer (1) that a defect occurred in the hand tool (exact description of the defect); (2) at what time the defect occurred; (3) about the date of purchase proven by a copy of the sales receipt or another proof of purchase; (4) about the name of the seller (the company); (5) about the guarantee you are requesting (replacement or repair).
- This guarantee is granted to the original retail purchaser only and may not be transferred or assigned to subsequent owners.
- This guarantee is intended to cover Europe, UK, Middle East and Africa.
- Your statutory consumer rights in case of product defects remain unaffected. These rights are not restricted by this guarantee and continue to be free of charge.
- This guarantee excludes all MILWAUKEE® measuring devices.
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